FAQs


Q.) What currency do you charged and where are these shipped from  

A.) All prices are in AUD shipped from Melbourne. Please select your currency at the top right corner of the page. All orders will be processed in AUD 

Q.) How do you Lay-Buy 

A.) All Lay-Buys are processed through the checkout when you confirm your details proceed by clicking confirm payment details and you will be given payment options click on Lay-Buy by PayPal and you will be taken to another window to start the lay-buy process 

Q.) How many days will it take for my parcel to arrive?

A.) All parcels sent via Sendle and Auspost/NZ Post and is 5-6x days Australia Wide

Q.)Can I still order if Item is sold out?

A) Yes if you would like a product and it is sold out you can pre-order which will take 3-4 Weeks before it is ready to ship

Q.)Are items washable?

A.) All muslin and softies can be machine washed and tumble dried on low. All crochet is to be hand spot washed

Q.) Will items differ?

A.) Yes all items are handmade and some may differ in look 

Q.) Do you offer free returns on damage product?

A.) Yes 

Q.) Do you offer worldwide shipping 

A.) Yes 

Q.) Do you do custom made items 

A.) Depending what it is and workload we may be able to just send us a message and ask